Privacy Policy for Yala Safaris Uganda
At Yala Safaris Uganda, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or book services with us.
1. Information We Collect
We may collect and process the following personal data:
- Personal Identification Information: Name, email address, phone number, postal address, passport information, and payment details.
- Booking Information: Safari preferences, travel dates, group size, and special requests.
- Website Usage Information: IP addresses, browser type, and other analytics data via cookies or similar technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Process Bookings: Your personal details are necessary to manage your bookings, including payment processing and communication regarding your safari itinerary.
- Customer Support: To respond to your inquiries or provide customer service.
- Marketing and Promotions: With your consent, we may send you newsletters, special offers, or updates about our services.
- Improving Our Services: Analyzing website traffic and customer behavior to enhance our services.
3. How We Share Your Information
Yala Safaris Uganda will not share your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with trusted partners who assist in operating our website, processing payments, or providing safari-related services (e.g., accommodations, guides). These partners are required to keep your information confidential.
- Legal Obligations: If required by law or to protect our rights, we may disclose your personal information to government authorities or legal entities.
- Business Transfers: In the event of a business merger or sale, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your experience on our site, analyze traffic, and personalize content. Cookies are small files placed on your device that enable us to recognize your browser and capture information about your usage patterns.
You may choose to block or delete cookies through your browser settings, but doing so may limit some functionalities of our website.
5. Data Security
We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to your personal information.
However, please note that no method of data transmission over the internet is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct or update any inaccurate information.
- Deletion: You may request that we delete your personal information under certain conditions.
- Objection: You may object to the processing of your personal data for marketing purposes.
- Data Portability: You may request to receive your data in a structured format for transfer to another data controller.
To exercise any of these rights, please contact us at the details provided below.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
9. Children’s Privacy
Yala Safaris Uganda does not knowingly collect personal information from children under the age of 16 without parental consent. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically.
Yala Safaris Uganda
Email: info@yalasafarisuganda.com
Phone: +256 705 498 194
By using our website or booking a service with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described.
